Tuesday, October 9, 2012

Manage Online Reputation - Protect Your Business Today

By Reed Slidell


If you're an online entrepreneur, you should have some good ideas on how to manage online reputation through web video marketing. Whether you like it or not, you will face some challenges on the way, including the task of protecting your image in the public. In the following, let's talk about the importance of managing your reputation online and how to do it exactly.

First, you ought to realize that the internet can be a hostile place particularly for business owners. Intentionally or not, negative comments would come out and tarnish your repute. If you're not alert enough, this may cause your failure. There's really no way in stopping anyone to say something critical about you or your brand. However, if you are watchful enough, you can at least mitigate their effects.

Now, what exactly can a negative reputation do to your business?

There are different ways to answer this but all of them could be summed up to one: EVERYTHING. Everything is bad. See, in show business, they say that good and bad publicities are the same. Much as we would like to adopt the same in the world of online business, we can't. The fact is glaring that when a venture suffers from a negative reputation, it's too tough to recover using promotional videos. There are financial and legal implications that could totally be crippling. And the worse thing is even when you end up vindicated in the end, you have years of consequences to deal with. Now, that's the price of a negative business reputation. Pretty high, right?

Fortunately, there are a number of things you can do to manage online reputation well.

One, focus on protecting your name. The most effective technique to do this is by registering it. Buy relevant domains to ensure that no one else would use it and mislead other people. It is also recommended to join some social sites where your target audience is. They can increase your visibility as well as make customer service convenient. However, you have to familiarize yourself with their security settings. Control what you would want the public to see.

Next, track your own reputation. You may think that this is rather weird. However, when you look closely, you'll realize that it's the most sensible thing on earth to do. See, when you are vigilantly watching your repute, it's much easier to spot a looming problem and solve it. This significantly lessens the trouble you would have to face in the future.

There are several ways to track your own reputation such as setting up alerts and feeds on your name, domain, brand, company, employees, and the likes. Feed readers, Google Alerts, Social Mention, Technorati, and the likes can all make the job easier.

Lastly, get involved in the game and listen what others say of you. Be active in answering queries and providing updates to people. Once in a while, you should also let them take a peek at your life. This will foster better rapport and help to duly manage online reputation.




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