Shipping is one aspect of business that can make or break your customer service. Whoever delivers your package to the customer is an extension of your business. Nifty packing, professional labels and clean boxes are some of the things you can control. However, safe and timely delivery falls in the hands on a complete stranger but customers will still blame you for sloppiness of the shipping. So you need to choose a company that will not put you at loggerheads with your customers. Before settling on any Phoenix shipping services, you will need to consider the following factors.
You first need to look for company with forwarding services that meet your needs. The company must provide complete line of transportation, from picking up of the goods to delivery. The duration that it will take the company to deliver also matters. This should be done within five days. You can always pay a visit to the website of your courier to find out more about its services. You can also speak directly to its customer care executives.
With technological advancement, a good forwarding company should also have cargo tracking system. Whether you will be provided with an online tracking code to see where the cargo has reached or receive emails from customer care agents updating you where the cargo has reached, you should find out about tracking system. This therefore means that the company should have very efficient customer care service.
Price is another important consideration. In most instances, this is always the bottom line when you need to ship your cargo to a foreign destination. You should look for a company that can offer you best possible services and at affordable rates. There is no need at all of choosing a courier that will destroy your profit margin with its exorbitant shipping fees. This calls for price comparison from at least three companies before making a choice.
Experience is another very crucial factor especially when you are dealing with delicate goods. You must a company that handled similar goods in the past and know challenges that comes with it. Do not entrust your valuable cargo in the hands of a company with no experience at all.
Your prospective forwarder should also have holding facility. This is very important just in case your goods arrive late and need temporary storage. Other than the storage facility, in depth knowledge of regulations that governs the docking port are also crucial. Breaking any of these rules will land you into trouble. Because of this, you should look for forwarders that are familiar with them.
Anything drastic can happen during the shipping process. In such a case, you stand a chance of losing your entire cargo. In order to avoid incurring such huge loses, you should only work with insured companies. Ask your prospective provider for its certificate of insurance and confirm that it is valid. Do not just take the company word for it without actually seeing the certificate.
International shipping can be a lot of fun but only if you choose a good courier provider. As such, you need to give it your best by ensuring that you do not any other company but the best. Even if it takes you several months to find the best, it is worth the wait.
You first need to look for company with forwarding services that meet your needs. The company must provide complete line of transportation, from picking up of the goods to delivery. The duration that it will take the company to deliver also matters. This should be done within five days. You can always pay a visit to the website of your courier to find out more about its services. You can also speak directly to its customer care executives.
With technological advancement, a good forwarding company should also have cargo tracking system. Whether you will be provided with an online tracking code to see where the cargo has reached or receive emails from customer care agents updating you where the cargo has reached, you should find out about tracking system. This therefore means that the company should have very efficient customer care service.
Price is another important consideration. In most instances, this is always the bottom line when you need to ship your cargo to a foreign destination. You should look for a company that can offer you best possible services and at affordable rates. There is no need at all of choosing a courier that will destroy your profit margin with its exorbitant shipping fees. This calls for price comparison from at least three companies before making a choice.
Experience is another very crucial factor especially when you are dealing with delicate goods. You must a company that handled similar goods in the past and know challenges that comes with it. Do not entrust your valuable cargo in the hands of a company with no experience at all.
Your prospective forwarder should also have holding facility. This is very important just in case your goods arrive late and need temporary storage. Other than the storage facility, in depth knowledge of regulations that governs the docking port are also crucial. Breaking any of these rules will land you into trouble. Because of this, you should look for forwarders that are familiar with them.
Anything drastic can happen during the shipping process. In such a case, you stand a chance of losing your entire cargo. In order to avoid incurring such huge loses, you should only work with insured companies. Ask your prospective provider for its certificate of insurance and confirm that it is valid. Do not just take the company word for it without actually seeing the certificate.
International shipping can be a lot of fun but only if you choose a good courier provider. As such, you need to give it your best by ensuring that you do not any other company but the best. Even if it takes you several months to find the best, it is worth the wait.
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