Friday, June 28, 2013

How A Social Media Firm Effectively Handles News

By Rob Sutter


Whenever you hear a story about something terrible that has happened in the world, you can be certain that people are going to respond to it rather quickly. They may talk about their opinions on the matter or simply leave condolences. Businesses may also find themselves taking to numerous pages in order to respond to such news. However, there are good and bad ways to go about it and I'd like to think that a social media firm can tell you about the appropriate natures tied into it.

A week ago, I read a story on Buzzfeed that talked about the kinds of mistakes that companies have made in light of news that was recent at the time. For example, back in 2011 there were protests in Egypt that made the news. Kenneth Cole took to Twitter and while it would have been simple enough to just comment on the story, the post added a plug to its spring collection online. To say the least, it was a tactless use of a platform that some businesses can stand to utilize better.

Another case related to this came into being after the Newtown shootings. Kmart decided to comment through Twitter but there was something off about the Tweet if you looked at it closely. At the end of it, you can clearly see the hashtag #Fab15Toys, which is what has been utilized in order to advertise a line of toys for the holiday season. Again, it's an example of a company doesn't know the measure to stop at when it comes to the networking platforms which exist.

When it comes to keeping such matters separate, I believe a social media firm can tell you all about it. It should be a given that commenting on tragic stories should stay separate from business practices, a matter of thinking supported by agencies along the lines of fishbat. Companies shouldn't have to struggle with this kind of practice, either. It's rather easy to follow through with this and I believe that it will only help business in the long run since the lack of genuineness will not be seen.

If all else fails, then I think that these companies will benefit immensely from hiring a social media firm. For the rates that are given, they are going to be assisted greatly in terms of managing their reputations. They will be able to attain the utmost amount of services imaginable and each of them is going to be able to come into play. Companies will find that it's easier to go about business if they allow an authority on networking to take care of matters for them.




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